2018-19 Virginia Western Academic Catalog 
    Apr 17, 2024  
2018-19 Virginia Western Academic Catalog [ARCHIVED CATALOG]

Customer Support Career Studies Certificate

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Career Studies Certificate

Purpose: This career studies certificate is designed to prepare students to perform a range of customer services to assist the public in a variety of businesses. This career studies certificate could also be beneficial for students in many other programs of study provided by the college.

Program Objectives: Employers continue to expect an essential skill set for entry-level customer support candidates. Potential entry-level job positions include customer support personnel in phone support, live chat support, email support, social media, and in person/on-site support.

Admission Requirements: Applicants must meet the requirements for admission to credit-level coursework established by the college.

Developmental Requirements: Students who do not place into college-level English will be required to take developmental courses.

It is strongly recommended that developmental education requirements be completed as soon as possible.

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